How digital healthcare employee benefits create a more inclusive workforce

For a truly inclusive workforce, digital healthcare is the answer.

An inclusive workforce means that everyone is included, regardless of gender, sexual orientation, age, or ability. Because it is inherently diverse, it requires a personalized approach to employee well-being to meet the various individual needs of each colleague. Digital healthcare can facilitate this.

In a rapidly changing healthcare environment, digital healthcare providers are able to reach employees whenever and wherever they require support and are helping to fill the increasing gaps in public healthcare. As a result, enabling workforces to foster a stronger culture of inclusion.

Here are five ways in which technology plays a key role in bringing together a more united workforce.

Digital health is more – not less – personal

With digital healthcare, there’s no one-size-fits-all approach.

Whether delivered online or via an app, support can be easily customized to meet the individual needs of each colleague.

For example, Peppy’s simple questionnaire at the beginning of the employees’ journey tailors their entire home screen experience to their answers, ensuring that the content they view is always relevant to them.

The experience of digital healthcare should never be impersonal.

Employees’ will be connected to a dedicated expert practitioner at Peppy – not an automated bot, but someone who can empathize with your specific concerns.

There can be a profound unifying effect on workplace culture when colleagues know there are structures and processes in place to support them.

Remote solutions make healthcare more accessible

 Even though remote working is still a hot topic, remote healthcare is here to stay.

Why? Because it will ensure that colleagues working from home will not be cut off from office support.

Parents that need to work from home to look after their kids. Colleagues with health issues can be better managed at home. Part-time workers and shift workers can now all enjoy the same benefits.

By embracing digital solutions, healthcare provision becomes borderless.

With the right tech in place, everyone from the shop floor to the top table can access support when they need it most.

Anonymity allows more people to get involved

 This is one of the most powerful tools digital healthcare has at its disposal.

By providing an additional layer of discretion, an organization can build a greater bond of trust with its people. This can then lead to more open communication long term.

As a result of anonymity, employees are more likely to answer surveys honestly, helping HR teams understand what gaps they need to fill in terms of benefits and initiatives.

Digital health breaks down barriers

• While societal progress has been made on taboo topics, issues such as menopause still remain deeply sensitive.
• Workplaces are often not equipped to provide the level of support needed to guide colleagues through these challenging times.
• By providing a platform for better understanding symptoms and solutions, digital healthcare is helping break down these barriers.
• Having access to peer support groups virtually and under the guidance of an expert practitioner will make it easier for people to discuss taboo subjects.
• Colleagues will feel less isolated, more supported, and more included when they are aware that others are facing similar challenges.

Digital health is the future, but we must not leave people behind

 Think evolution, not revolution.

For those less tech-savvy or unable to afford the latest devices needed to access these services, the rise of digital health could lead to a new wave of inequalities.

The human touch must be retained in technology-driven solutions. Empathy, compassion, and understanding cannot be automated or coded.

Real, genuine human-to-human connections are essential to the success of digital health.

Are you making the most of digital health?

 HR teams are grappling with questions around diversity, equality, and inclusion right now. Digital health platforms like Peppy can provide solutions.

Do you use digital health platforms effectively to support your colleagues when they need it most? What can you do now – right now – to make sure your workforce is more inclusive?

Our team of professionals will be happy to assist and advise you on how to achieve your diversity, equality, and inclusion goals through digital health solutions.

Peppy tips

Employers, don’t think it’s too late.

The adoption of digital health benefits has increased dramatically over the past few years, and because of the changes in how we work, this is the best time to start incorporating them into your business.

Colleagues, speak out.

If you’ve found a digital healthcare solution you think your employer should be offering, speak to your HR or Benefits team today. Let them know why. You are their priority. Let them know what you need.